Group And Banquet Coordinator

· Prepare, distribute, review and understand banquet event proposals, contracts, quotations, function sheets/BEOs, etc. · Liaise with kitchen, F&B, and other relevant departments to communicate event requirements. · Coordinate with catering, entertainment, and decoration vendors to guarantee quality services and on-time delivery. · Coordinate group arrivals and departures, room setups, menus, AV, menu presentation, timing of food services and any related special requests or venue arrangements. · Ensuring timely delivery and resolving any client complaints, last minute changes or issues. · Monitor service quality to meet client expectations. · Maintain a high level of service and hospitality standards. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guest and hotel information. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma or associate degree in hospitality, event management, business administration or equivalent. · 2-3 years’ experience in banquets, events, catering or similar field. Hospitality experience is preferred. · Knowledge of hotel PMS and/ or event management systems. · Customer-oriented and strong organizational skills. · Ability to build strong relations with vendors and clients. · Must be able to multi-task and work effectively in a fast-paced environment. · Ability to be courteous and professional in any situation. · Strong communication and time management skills. · Attention to detail and high level of integrity.