Server

Job Summary: The server is responsible for providing excellent customer service, taking orders, and ensuring a pleasant dining experience for guests. Key Responsibilities: · Deliver exceptional guest service by providing friendly, professional, and engaging experience while maintaining Hyatt brand standards. · Greet customers as they arrive, escort them to their tables, and ensure they are comfortably seated. · Accurately take food and drink orders and note any food allergies, dietary preferences and restrictions. · Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities. · Process guest orders and payments accurately using the Micros POS system while adhering to cashiering and cash handling procedures. · Coordinate effectively with the Kitchen, Restaurant, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction. · Ensure that tables and dining areas are clean and organized and assist in cleaning up after guest leaves. · Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution. · Support special events and functions by conducting operational checks and ensuring all service requirements are met. · Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 1-2 years’ experience as a server in food and beverages, restaurant/bar operations or hospitality is preferred. · Valid food handling certificate. • Proficient in using Micros POS. • Basic knowledge of food safety, hygiene and sanitation practices. • Excellent communication and interpersonal skills. • Strong customer service orientation. • Ability to multi-task and work efficiently in a fast-paced environment. • Positive attitude with a team-oriented approach. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.

Listing details

Company

Hyatt Place Guyana Georgetown

Location

East Bank Demerara

Sector

Hospitality & Tourism

Posted

2026-09-21 (2 days ago)

Closing date

No closing date published

Listing review date

2026-10-22 (29 days left)

Original source

Careers.gy