Barista/cashier

Job Summary: The Barista/Cashier prepares and serves beverages, handles customer transactions, and maintains a clean, organized workspace while providing excellent customer service. Key Responsibilities: · Deliver exceptional guest service by providing friendly, professional, and engaging experience while maintaining Hyatt brand standards. · Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities. Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution. · Complete opening and closing duties including bank, setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. · Prepare food and coffee beverages, bus coffee cart areas and tables, clean dishes, utensils, work areas, tables and equipment throughout the day. · Process guest orders and payments accurately using the Micros POS system in compliance with accounting, cashiering procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). · Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and always keeping bank secure. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. · Set up and organize cashier workstations with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation. · Coordinate effectively with the Kitchen, Restaurant, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction. · Assist with inventory management, including stock control, stock rotation, replenishment, and monthly inventory checks of equipment and supplies. · Comply with responsible beverage service practices and all applicable local regulations. · Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements: · High school diploma, or equivalent. · 1-2 years’ experience as a cashier and/or barista in food and beverage and/or hospitality is preferred. · Valid food handling certificate. • Proficient in using Micros POS, cash handling procedures and inventory control. • Experience in various coffee/tea, hot/cold beverage preparation. • Basic knowledge of food safety, hygiene and sanitation practices. • Excellent communication and interpersonal skills. • Strong customer service orientation. • Ability to work efficiently in a fast-paced environment. • Positive attitude with a team-oriented approach. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place.

Listing details

Company

Hyatt Place Guyana Georgetown

Location

East Bank Demerara

Sector

Tourism & Hospitality

Posted

2026-09-21 (2 days ago)

Closing date

No closing date published

Listing review date

2026-10-22 (29 days left)

Original source

Careers.gy