Front Desk Hosts

Job Summary: As a Front Desk Host, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. Key Responsibilities: • Warmly welcome and assist guests efficiently, courteously, and professionally at all times. • Maintain a high level of service and hospitality standards. • Complete guest check-in and check-out procedures accurately and efficiently. • Monitor arrivals, departures, reservations, and special requests to ensure smooth operations. • Promptly address guest concerns and ensure satisfaction in a timely manner. • Post guest charges, collect payments, and follow cash handling procedures. • Handle guest mail and messages with respect to privacy and professionalism. • Stay knowledgeable about the hotel brand, travel programs, and offering and surroundings. • Communicate guest feedback effectively to departments and management. • Respond quickly to calls, lobby visitors, and team members needing assistance. • Ensure security and confidentiality of all guest and hotel information. • Maintain lobby and entrance standards that support operational excellence and property presentation goals. • Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 1–2-years’ experience in customer service and/or hospitality is preferred. • Knowledge of Microsoft Office. • Knowledge using Property Management Systems. • Strong interpersonal and communication skills. • Ability to multitask and remain professional in a fast-paced environment. • Customer service orientation with good communication skills. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time.

Listing details

Company

Hyatt Place Guyana Georgetown

Location

East Bank Demerara

Sector

Professional Services

Posted

2026-09-21 (2 days ago)

Closing date

No closing date published

Listing review date

2026-10-22 (29 days left)

Original source

Careers.gy