Bellman

Job Summary: As a Bellman, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. Key Responsibilities: · Greet, escort, open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). · Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. · Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. · Supply guests with directions. Arrange transportation (e.g., taxi, shuttle bus, etc.) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. · Maintain lobby and entrance standards that support operational excellence and property presentation goals. · Assist guests efficiently, courteously, and professionally at all times. · Maintain a high level of service and hospitality standards. · Promptly address guest concerns and ensure satisfaction in a timely manner. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 1 year experience in customer service and/or hospitality is preferred. • Strong interpersonal and communication skills. • Ability to multitask and remain professional in a fast-paced environment. • Customer service orientation with good communication skills. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.

Listing details

Company

Hyatt Place Guyana Georgetown

Location

East Bank Demerara

Sector

Professional Services

Posted

2026-09-21 (2 days ago)

Closing date

No closing date published

Listing review date

2026-10-22 (29 days left)

Original source

Careers.gy