Night Auditor

Job Summary The Night Auditor oversees the hotel during overnight hours while delivering attentive guest service, maintaining property safety and security, and completing nightly accounting and reporting procedures. Reporting to Front Desk Management, this role combines front desk operations, guest assistance, night audit responsibilities, and overnight property oversight to ensure a seamless experience for guests and a successful transition into the next business day. Key Responsibilities · Warmly welcome and assist guests during overnight hours efficiently, courteously, and professionally at all times. · Complete guest check-in and check-out procedures accurately and efficiently. · Perform all nightly audit functions, including balancing daily transactions, reconciling accounts, and preparing operational reports. · Monitor arrivals, departures, reservations, and special requests to ensure smooth overnight operations. · Assist guests with luggage delivery and room orientation during overnight arrivals when required. · Safely operate hotel vehicles for guest transportation or operational needs, where applicable. · Monitor hotel activity throughout the night and maintain awareness of all guests, visitors, and access points. · Conduct regular property walks and ensure all public areas remain secure, clean, and presentable. · Respond to guest requests, concerns, and emergencies in a calm and solution-oriented manner. · Act as the primary overnight point of contact for guest assistance, operational support, and incident response. · Maintain full knowledge of hotel safety and emergency procedures. Coordinate with emergency services and follow the required procedures when needed. · Assist with overnight setup, preparation, and administrative tasks for the following business day. · Maintain accurate logs, reports, and incident documentation. · Support hotel standards by creating a safe, welcoming, and well-managed overnight environment. · Maintain a high level of service and hospitality standards. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guest and hotel information. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements • Diploma/degree in accounting, business administration or hospitality would be an asset. • 1-2 years’ experience in customer service (hospitality background is preferred). • Valid driver’s license and a clear driving record. • Knowledge of Microsoft Office and Property Management Systems. • Knowledge in basic accounting and bookkeeping would be an asset. • Knowledge of local roads, shortcuts, airports, and key attractions including traffic and safety laws. • Ability to be courteous and professional in any situation. • Customer service orientation with good communication skills. • Attention to detail and high level of integrity. • Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.

Listing details

Company

Hyatt Place Guyana Georgetown

Location

East Bank Demerara

Sector

Tourism & Hospitality

Posted

2026-08-27 (25 days ago)

Closing date

No closing date published

Listing review date

2026-10-21 (30 days left)

Original source

Careers.gy