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Job Summary The HR Coordinator is primarily responsible for accurate and timely payroll administration, maintaining employee records and generally supporting human resources processes such as recruitment, learning and development, and employee engagement initiatives. Key Responsibilities · Coordinate the preparation and processing of payroll by maintaining accurate employee information, attendance, overtime, allowances, deductions, leave new hires, terminations, promotions/transfers, and other payroll inputs; review payroll reports for accuracy and resolve discrepancies before submission to the finance team. · Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches. · Process and/or issue employee pay checks and statements of earnings and deductions. Compute employee wages and deductions and enter wages and deductions into payroll system. · Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions. · Back up transaction files and transmit to payroll system according to company procedures. · Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. · Participate in payroll and HR systems training and help identify any issues to the HR Manager and software provider. · Maintain and accurately record employee information, documentations and ensure compliance with Guyana’s Labor laws particularly related to employment, payroll, statutory regulations and any related updates. · Maintain employee file confidentiality and HR records, ensuring appropriate storage and handling. · Support recruitment and onboarding processes by advertising vacancies, screening applicants and scheduling interviews, conducting pre-employment checks, requesting re-employment documentations and schedule new hire agendas. · Assist with general HR functions such as coordinating employee engagement activities or events as directed to boosts employee morale and promote a healthy workplace culture. Assist with learning and development initiatives including preparing training content, implementing or arranging programs with internal/external providers. Provide administrative support for employee relation matters as directed and escalate any sensitive/complex matters to the HR manager. · Ensure full compliance with HR internal controls and auditing policies. This includes conducting monthly self-audits to ensure data accuracy and to identify discrepancies, weaknesses. · Prepare HR reports, maintain trackers, and assist with workforce data, and other metrics as required. · Maintain a high level of service and hospitality standards. · Ensure security and confidentiality of all employees, guests, client and hotel information. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · Diploma/Degree in human resources, payroll administration, or equivalent. · 2-3 years’ experience in Human Resources, Payroll or similar field (hospitality experience would be an asset). · Proficient in Microsoft Office, HR and/or Payroll software. · Strong understanding of local labor laws and employment.

Job Summary: The Barista/Cashier prepares and serves beverages, handles customer transactions, and maintains a clean, organized workspace while providing excellent customer service. Key Responsibilities: · Deliver exceptional guest service by providing friendly, professional, and engaging experience while maintaining Hyatt brand standards. · Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities. Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution. · Complete opening and closing duties including bank, setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. · Prepare food and coffee beverages, bus coffee cart areas and tables, clean dishes, utensils, work areas, tables and equipment throughout the day. · Process guest orders and payments accurately using the Micros POS system in compliance with accounting, cashiering procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). · Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and always keeping bank secure. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. · Set up and organize cashier workstations with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation. · Coordinate effectively with the Kitchen, Restaurant, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction. · Assist with inventory management, including stock control, stock rotation, replenishment, and monthly inventory checks of equipment and supplies. · Comply with responsible beverage service practices and all applicable local regulations. · Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements: · High school diploma, or equivalent. · 1-2 years’ experience as a cashier and/or barista in food and beverage and/or hospitality is preferred. · Valid food handling certificate. • Proficient in using Micros POS, cash handling procedures and inventory control. • Experience in various coffee/tea, hot/cold beverage preparation. • Basic knowledge of food safety, hygiene and sanitation practices. • Excellent communication and interpersonal skills. • Strong customer service orientation. • Ability to work efficiently in a fast-paced environment. • Positive attitude with a team-oriented approach. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place.

Job Summary: The Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff in the director's absence. Key Responsibilities: · Supervise external security activities and assign tasks where necessary. This also includes reporting any incidents, discipline or related to the supervising/zone personnel of the external security provider. · Ability to guide, support, and train external security officers on hotel policies and procedures while maintaining a calm and authoritative presence on property. · Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc. · Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment. · Warn or eject troublemakers and caution careless people. · Obtain assistance for accident victims and file accident reports. · Notify staff of presence of people with questionable reputations. · Handle disturbances, guest complaints, and security incidents with professionalism and discretion. · Assist management and enforcement officers in emergency situations. · May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property. · Monitor CCTVs daily and prepare reports on any incidents, investigations, or related. · Coordinate fire safety, CPR/First Aid or related training for hotel staff and ensure all certifications are renewed when required. This includes conducting drills monthly. · Conduct inventory checks and ensure maintenance of security equipment such as two-way radios, PPEs, emergency kits, etc. · Manage procedures for lost/found, keys, visitor logs, access logs, and staff checks. · Always practice safe work habits to prevent accidents and ensure a safe working environment. · Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines for completing the job safely. · Aid other team members and departments to contribute to the best overall performance of the department and hotel and communicate effectively with guests and fellow team members. · Always maintain a friendly, cheerful and courteous demeanor, while providing personalized service to hotel guests. Maintain a high level of service and hospitality standards. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). Perform other duties as assigned by your immediate manager. Requirements: · High school diploma or equivalent. · 2-3 years’ experience in security and/or hospitality preferred. • Computer literacy and knowledge of Microsoft Office. • Experience in CCTV monitoring, access control systems, alarm systems. • Strong leadership and team management skills. • Ability to be courteous and professional in any situation. • Customer service orientation with excellent communication skills. • Attention to detail and.

Job Summary: As a Bellman, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. Key Responsibilities: · Greet, escort, open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). · Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. · Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. · Supply guests with directions. Arrange transportation (e.g., taxi, shuttle bus, etc.) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. · Maintain lobby and entrance standards that support operational excellence and property presentation goals. · Assist guests efficiently, courteously, and professionally at all times. · Maintain a high level of service and hospitality standards. · Promptly address guest concerns and ensure satisfaction in a timely manner. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 1 year experience in customer service and/or hospitality is preferred. • Strong interpersonal and communication skills. • Ability to multitask and remain professional in a fast-paced environment. • Customer service orientation with good communication skills. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.

Job Summary: As a Front Desk Host, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. Key Responsibilities: • Warmly welcome and assist guests efficiently, courteously, and professionally at all times. • Maintain a high level of service and hospitality standards. • Complete guest check-in and check-out procedures accurately and efficiently. • Monitor arrivals, departures, reservations, and special requests to ensure smooth operations. • Promptly address guest concerns and ensure satisfaction in a timely manner. • Post guest charges, collect payments, and follow cash handling procedures. • Handle guest mail and messages with respect to privacy and professionalism. • Stay knowledgeable about the hotel brand, travel programs, and offering and surroundings. • Communicate guest feedback effectively to departments and management. • Respond quickly to calls, lobby visitors, and team members needing assistance. • Ensure security and confidentiality of all guest and hotel information. • Maintain lobby and entrance standards that support operational excellence and property presentation goals. • Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 1–2-years’ experience in customer service and/or hospitality is preferred. • Knowledge of Microsoft Office. • Knowledge using Property Management Systems. • Strong interpersonal and communication skills. • Ability to multitask and remain professional in a fast-paced environment. • Customer service orientation with good communication skills. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time.

Key Responsibilities: *Laundry: · Collect, transport, and sort soiled linens, towels, and rags for processing · Operate washing machines and dryers, ensuring proper load sizes and cycle settings · Load and unload laundry equipment safely and efficiently · Weigh, fold, and store clean linens, towels, and rags according to hotel standards · Deliver clean linens to designated areas promptly and accurately · Maintain the cleanliness of the laundry machinery and the surrounding area · Clean dryer filters daily and perform routine maintenance on laundry equipment · Iron linens and towels as per standard procedures, ensuring safety protocols are followed · Stock linen carts and organize storage areas to ensure availability and accessibility · Always practice safe work habits to prevent accidents and ensure a safe working environment. · Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines for completing the job safely. · Report any missing/found articles or damage that need immediate attention to the Manager or Security department immediately. · Aid other team members and departments to contribute to the best overall performance of the department and hotel and communicate effectively with guests and fellow team members. · Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Maintain a high level of service and hospitality standards. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. *Room: · Clean guest rooms within the minutes-per-room guideline including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, and taking out trash. · Restock carts with cleaning and sanitization supplies such as cleaning products, mops, wipes, and brooms. Replenish chemical bottles. · Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines for completing the job safely. · Turn in all items left in guestroom to Manager or Security department immediately. Report any missing/found articles or damage that need immediate attention to the Housekeeping Manager. · Maintain complete security of master room key. Return the key at the end of shift. Never leave property with the master room key. · Follow Company policy for room amenities, including, but not limited to, laundry bags and slips, proper placement and number of hangers, blankets, pillows, and bath products. · Conduct all duties with great attention to detail, for example, checking under beds, dusting lights and switches, inspecting for any tears, rips, stains and reporting any damage to Engineering. · Assist with laundry as needed. · Aid other team members and departments to contribute to the best overall performance of the department and hotel and communicate effectively with guests and fellow team members. · Maintain a friendly, cheerful and courteous demeanor at.

Gulf Engineering Services (Guyana) Inc is looking for a Certified Welder to join our team! If you're ready to take the next step in your career and work in a dynamic environment, we would love to hear from you. Submit your resume with copies of your certificates to hr@gulfengtt.com. Applicants must reside near Land of Canaan on the East Bank Demerara Guyana.

We are looking for customer-centric, charismatic, talented individuals who thrive in a collaborative and challenging environment. Committed to delivering an effortless, efficient and personalized customer experience. Create an exceptional customer experience through handling inbound customer service calls and internal call transfers for cross sale opportunities, which contributes to improved customer satisfaction.

Job Summary The Sales Support Agent assists the sales team by handling administrative tasks, managing customer interactions, and ensuring smooth sales operations to enhance client satisfaction and revenue growth. Key Responsibilities · Promote awareness of brand image internally and externally. · Use sales techniques that maximize revenue while maintaining guest loyalty. · Recognize opportunities to up-sell the customer and sell enhancements to create better experiences or events. · Perform general office duties to support sales and marketing (e.g., filing, sending emails, or similar). Attend sales and group meetings, taking minutes if required. · Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (proposals, contracts, or banquet event orders, etc.). · Gather materials and assemble information packages (e.g., brochures, promotional materials). · Conduct site inspections for corporate clients, travel agents and event organisers. · Coordinate internal communications and VIP guest requirements. · Determine and give approved complimentary items to guests as gifts for their patronage (e.g., rewards points). Serve as the point of contact for clients and communicate with them by phone and email to respond to queries and requests. · Maintain a high level of service and hospitality standards. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guests, client and hotel information. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · Diploma or Degree in Hospitality, Business Administration, Marketing, or equivalent. · 1-2 years’ experience in sales and marketing, or similar fields (hospitality experience would be an asset). • Proficiency in Microsoft Office. • Knowledge of hotel PMS or Sales systems. • Customer-oriented and able to build strong relationships with a variety of clients and business partners. • Ability to be courteous and professional in any situation. • Strong communication and time management skills. • Attention to detail and high level of integrity.

Job Summary The Reservations Agent will be responsible for handling room reservations, maximizing room revenue, and ensuring a seamless booking experience for guests. You will serve as an important point of contact for guests, travel partners, and internal departments while maintaining Hyatt's service standards and revenue objectives. Key Responsibilities • Provide exceptional guest service, ensuring a seamless and personalized reservation experience. · Handle reservation inquiries, bookings, amendments, and cancellations through phone, email, and online channels in a professional and efficient manner. · Maintain comprehensive knowledge of hotel facilities, room categories, services, packages, promotions, and local attractions to effectively assist guests and maximize revenue opportunities. · Respond to guest and internal customer inquiries, requests, and complaints courteously, ensuring prompt follow-up and satisfactory resolution. · Ensure guest profiles, history records, preferences, and repeat guest information are accurately maintained within the system. · Coordinate special requests and arrangements with relevant departments to enhance the guest experience before arrival. · Maximize room revenue through effective upselling, cross-selling, and accurate management of room inventory while supporting departmental revenue goals. · Monitor room availability and ensure reservations are accurately entered and updated in the Property Management System. · Answer hotel telephone calls courteously and efficiently. · Keep up to date on the local destination, tourism offerings, and hotel services to provide accurate information to guests. · Maintain a high level of service and hospitality standards. · Communicate guest feedback effectively to departments and management. · Ensure security and confidentiality of all guests, client and hotel information. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · Diploma or Degree in Hospitality, Business Administration, Marketing, or equivalent. · 1-2 years’ experience in reservations, customer service, or similar fields (hospitality experience would be an asset). • Proficiency in Microsoft Office. • Knowledge of hotel Opera PMS and/or reservation systems. • Fluency in Spanish would be an advantage. • Customer-oriented and ability to build strong connections. • Ability to multi-task and work effectively in a fast-paced environment. • Ability to be courteous and professional in any situation. • Strong communication and time management skills. • Attention to detail and high level of integrity.

Job Summary The restaurant supervisor oversees daily restaurant operations, manages staff, ensures customer satisfaction, and maintains health and safety standards. Key Responsibilities · Oversee the day-to-day operations of the Restaurant & Bar. Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities. · Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions. · Achieve and maintain budgeted revenues as instructed by the department leader. · Assist the department manager in maintaining Labor cost to meet/exceed budget through effective staff and Labor management. · Overseeing daily restaurant operations and supporting managers in delivering departmental objectives. Conduct pre-service briefings and ensure clear communication across the team throughout each shift. · Guide, coach and motivate servers, bartenders, baristas/cashiers and Hosts/Hostesses to maintain exceptional service standards. · Establish and achieve quality and guest satisfaction goals. Conduct routine brand standard audits designed to ensure optimal service execution. · Supervise service of guests, being watchful of signals from guests in need of service. · Maintain set food and liquor costs, and ensure full compliance with local laws, requirements and SOPs on food safety and serving of alcoholic beverages. · Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Maintain a floor presence during needed meal periods to ensure optimal guest service. · Assist restaurant manager in conducting menu classes and taste panels. · Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. · Perform guest interactions or review guest surveys to obtain feedback on service. This includes handling guest problems and complaints and providing service recovery where appropriate. · Assist with inventory management and preparing requisitions for restaurant supplies in coordination with the purchasing/finance team for orders daily and payment of invoices. · Assist with employee probation, disciplinary or related matters. This includes their daily work life support to foster a collaborative, healthy and engaging environment. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 3-5 years’ experience as a server in food and beverage, restaurant/bar operations or hospitality is preferred. · Previous supervisory experience would be an asset. · Valid food handling certificate. • Knowledge of using Micros POS, cash handling procedures, inventory control and F&B cost control. • Basic knowledge of food safety, hygiene and sanitation practices. • Strong leadership and team management skills. • Ability to be courteous and professional in any situation. • Excellent communication.

Job Summary The Head Waiter is responsible for managing service, supervising staff, and ensuring exceptional guest experience in alignment with the brand standards. Key Responsibilities · Deliver exceptional guest service by providing friendly, professional, and engaging experience while maintaining Hyatt brand standards. · Lead and support the food and beverage team during service. Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities. · Process guest orders and payments accurately using the Micros POS system while adhering to cashiering and cash handling procedures. · Act as a shift leader, overseeing daily restaurant operations and supporting managers in delivering departmental objectives. Conduct pre-service briefings and ensure clear communication across the team throughout each shift. · Guide, coach and motivate servers, bartenders, baristas/cashiers and Hosts/Hostesses to maintain exceptional service standards. · Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution. · Ensure general cleanliness and maintenance of the restaurant space and equipment. · Coordinate effectively with the Kitchen, Restaurant, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction. · Monitor service quality and implement improvements to consistently exceed guest expectations. · Support special events/ functions by conducting operational checks and ensuring all service requirements are met. · Assist with inventory management, including stock control, stock rotation, replenishment, and monthly inventory checks of equipment and supplies. · Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards. · Comply with responsible beverage service practices and all applicable local regulations. · Ensure security and confidentiality of all guest and hotel information. · Maintain full knowledge of hotel safety and emergency procedures. · Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs). · Perform other duties as assigned by your immediate manager. Requirements · High school diploma, or equivalent. · 2-5 years’ experience as a server in food and beverage, restaurant/bar operations or hospitality is preferred. · Previous supervisory experience would be an asset. · Valid food handling certificate. • Proficient in using Micros POS or similar. • Knowledge in food and beverage/ restaurant operations and Inventory control. • Basic knowledge of food safety, hygiene and sanitation practices. • Excellent communication and interpersonal skills. • Strong customer service orientation. • Ability to multi-task and work efficiently in a fast-paced environment. • Positive attitude with a team-oriented approach. • Attention to detail and high level of integrity. • Ability to stand and move at a fast pace for long periods of time. • Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.